Last updated: 6/10/2026
Bookxarena is a Software-as-a-Service (SaaS) platform operated by Arplays (operating as Bookxarena). We deliver cloud-based booking software. We do not ship or deliver any physical goods, so no courier or shipping timelines apply.
1.1 Start. Setup begins once you have paid the Setup Fee and given us everything we need: your content, court details, pricing, timings, ID proof, the details needed to set up your payouts, and your completed payout verification.
1.2 Go-live time. Your Booking Site and Arena OS dashboard usually go live within 48 to 72 hours, and no later than 7 days, counted from the date we have received everything above. Delays caused by missing or late information extend the time.
1.3 Your domain. You can bring your own domain, or use a free subdomain of bookxarena.com (for example yourarena.bookxarena.com) as part of the service.
1.4 Access. When your platform is live, your Arena OS login details are sent electronically to the email address you registered.
1.5 If we are late for reasons on our side, you can cancel and get the Setup Fee back (see the Refund & Cancellation Policy).
2.1 Bookings are confirmed digitally, in real time, once payment succeeds.
2.2 You receive a confirmation on WhatsApp (and by SMS or email where offered) immediately after payment. If you don't get it within a few minutes, contact the arena or write to bookxarena.tech@gmail.com with your payment reference.
2.3 No physical ticket is sent. At the venue you're verified with your name and phone number.
Arplays (operating as Bookxarena), Line no. 1/202, Birla Nagar, Gwalior, Madhya Pradesh 474004, India · bookxarena.tech@gmail.com · +91 94249 36999